What We Found Under the Patio
Excavation showed why this job needed more than a connection to the existing line. The condition at the saddle tap prevented us from using it for the tie-in.
- Original concern: a gas leak beneath the customer's patio
- Discovery: a saddle tap on the existing main line
- Repair limitation: the existing connection was not suitable for our tie-in
- Alternative considered: asking ONG to move the meter closer
- Customer's choice: a new gas service to move the project forward sooner
- Outcome: city inspection passed and gas restored before the cold
Why the Customer Chose a New Gas Service
Moving the meter closer was an option to explore with ONG, but it depended on a response and coordination with the utility. The homeowner wanted a quicker path to getting his gas back on, so he chose to have us install a new gas service.
As of this project update on October 16, 2026, we still had not heard back from ONG about the request to move the meter. The gas service replacement was completed and gas restored without waiting for that relocation request. This describes this customer's experience; it is not a promised utility response time or a guarantee that every project can follow the same route.
Smell Gas? Leave the Area First
If you suspect a gas leak, leave the area immediately. Avoid flames, electrical switches, and anything that could create a spark. From a safe location, call 911 and Oklahoma Natural Gas at 800-458-4251. An active gas emergency needs an emergency call, not an online repair booking.
From Excavation to a New Gas Service
These jobsite photos show the replacement piping in open trenches, the branch connection, the risers at the house, and the pressure-test setup. They document the installation before the trenches were covered.
- Excavated the existing gas line and evaluated the connection
- Explained the replacement and potential meter-relocation options
- Installed the new gas service selected by the homeowner
- Passed city inspection and got the customer's gas restored
The result was the one that mattered to this homeowner: the new service passed city inspection, and his gas was back on before cold weather.
City Inspection Passed. Gas Restored.
A replacement service needs more than a finished-looking trench. On this project, the completed work passed city inspection before the customer's gas was restored. We helped him move from a leaking line and an unusable connection to a working gas service before the cold.
The existing connection's condition drove the decision on this job. We evaluate each property's piping, access, and utility coordination needs before recommending a repair or replacement.
Questions About This Patio Gas Leak and Replacement
Where was the gas leak found?
The leak was beneath the customer's patio. We dug up the existing gas line to assess the repair and found a saddle tap on the main line.
Why couldn't you connect to the existing gas line?
The condition of the existing piping and saddle-tap connection prevented us from tying into it. The homeowner chose a new gas service after we discussed the available paths forward.
Was the saddle tap itself confirmed as the leak source?
We found a saddle tap during excavation and could not use the existing connection because of its condition. This project account does not identify the saddle tap itself as the confirmed leak source.
Could ONG move the meter closer instead?
That was an option discussed for this property, subject to coordination with ONG. We submitted a request, but as of the October 16, 2026 project update, we had not received a response about moving the meter.
Why did the homeowner choose a new gas service?
He wanted to get the work completed sooner instead of waiting for the meter-relocation request. We installed the new service, passed city inspection, and got his gas back on before the cold.
Did the new gas service pass inspection?
Yes. The completed work passed city inspection, and the customer's gas was restored before cold weather.
Do the photos show the old saddle tap?
The six photos show the new piping, open trenches, house connections, and pressure-test setup. The branch fitting pictured is part of the replacement work; it should not be mistaken for the old saddle tap.
Can every gas leak under a patio be handled this way?
The right approach depends on the condition and route of the existing line, access, and the work needed at the property. This homeowner chose a new service after excavation showed that a tie-in to the existing connection was not suitable.
How much did this replacement cost, and how long did it take?
A price and exact job duration are not listed for this project. We can evaluate your property's access and piping needs and provide a project-specific estimate. The documented result here was gas restored before the cold.
What should I do if I smell gas near my patio?
Leave the area immediately and avoid anything that could create a spark. From a safe location, call 911 and ONG at 800-458-4251. Do not wait for an online appointment to report a suspected gas leak.
Need Help With Gas Line Repair or Replacement?
Once an active gas emergency has been addressed, TradeStrong can evaluate your gas piping and explain the repair or replacement options for your home. Tell us about the leak, any utility instructions, and the areas where the line may be difficult to access.
Explore Gas Line Repair & Installation